Swan Creek Melts
We want you to be happy with your purchase. If you are not, please contact us via email or thru our contact form, to arrange a return. Return shipping charges must be paid by you (the buyer). You will receive credit for Item(s) purchased (not shipping costs) In the event that you received Free Shipping on your original order and your return would in turn would alter that, original shipping costs will be deducted from your return. Please NOTE that we can only take return within 14 days from the date you received item(s).
NOTE: SOME ITEMS DO HAVE A 20% RESTOCK FEE
CLEARANCE/SALE ITEMS ARE NOT RETURNABLE
DO NOT return without contacting us for arrangements. After we receive returned item(s) and they are in the same condition as received with original packaging, we will credit your account, minus shipping charges and original shipping costs (in the event you received free shipping)
Any damages or defects MUST be reported within 48 hours of delivery, sorry no exceptions.
****NOTE****WE CAN NOT GUARANTEE ARROW REPLACEMENT SIGNS FROM THE ELEMENTS OR WEATHERING FROM BEING OUTSIDE.
Most items Ship within 1-3 day, unless otherwise noted. In the event that something is not available for immediate shipment, you will be notified within 24 hours.
****There will be additional costs if an incorrect ship to address is entered at checkout and additional shipping fees occur.
**** Damages / Defects must be claimed within 48 hours of delivery . Sorry, No exceptions.
CANADIAN CUSTOMERS: WE NO LONGER SHIP DUE TO THE HIGH COST